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I have ticket protection; how do I make a claim for reimbursement?

Ticket Protection is available to purchase at the same time as your tickets.

If your booking was made before 31/12/2024 your protection is operated by Secure My Booking.

  • Refund requests should be submitted online here, within sixty (60) days of the Event.
  • More details on what is covered and how to claim a refund.
If your booking was made after 01/01/2025 your protection is operated by Ticket Plan.