--- title: What are your office hours? How do I contact you? description: Find our customer service opening hours and contact details, including how to reach us by phone or through our contact form. --- [Skip to content](https://help.londontheatredirect.com/knowledge/what-are-your-office-hours-how-do-i-contact-you#main-content) English Show submenu for translations ![London Theatre Direct logo square](https://help.londontheatredirect.com/hs-fs/hubfs/CRM/LTD/Template/London%20Theatre%20Direct%20logo%20square.png?width=125&height=125&name=London%20Theatre%20Direct%20logo%20square.png) Open main navigation Close main navigation - English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://help.londontheatredirect.com/knowledge?hsLang=en) 2. [FAQs](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en) 3. [About Us](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#about-us) # What are your office hours? How do I contact you?  Our customer service team is available during the following hours (London time): **Monday to Friday:** 10:00am to 8:00pm **Saturday:** 10:00am to 8:00pm **Sunday and Bank Holidays:** 11:00am to 7:00pm   You can get in touch using our [**contact form**.](https://www.londontheatredirect.com/email-us)   Our phone lines are open during the following hours: **Monday to Friday:** 10:00am to 5:00pm **Saturday, Sunday and Bank Holidays:** 12:00pm to 5:00pm Call us on **0333 009 0997** during the hours above. Please note that calls are charged at your provider's standard rate. Charges may vary depending on your phone provider and call package.  - [FAQs](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#main-content) - [About Us](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#about-us) - [Vouchers](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#vouchers) - [Cancellations and Refunds](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#cancellations-and-refunds) - [Access and Restrictions](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#access-and-restrictions) - [Booking and Payment](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#booking-and-payment) - [Tickets and Confirmation](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#tickets-and-confirmation) - [At the Theatre](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#at-the-theatre) - [Stagedoor Rewards](https://help.londontheatredirect.com/knowledge/faqs?hsLang=en#stagedoor-rewards) - [Terms and Conditions](https://help.londontheatredirect.com/knowledge/terms-and-conditions?hsLang=en) - [Hotel Packages Terms and Conditions](https://help.londontheatredirect.com/knowledge/hotel-packages-terms-and-conditions?hsLang=en) - [Privacy Policy](https://help.londontheatredirect.com/knowledge/privacy-policy?hsLang=en) - [Cookies Policy](https://help.londontheatredirect.com/knowledge/cookies-policy?hsLang=en) - [Booking Refund Protection](https://help.londontheatredirect.com/knowledge/booking-refund-protection?hsLang=en) [![](https://help.londontheatredirect.com/hs-fs/hubfs/ltd-theme/assets/ltd-logo.png?width=326&height=214&name=ltd-logo.png)](http://londontheatredirect.com) 55 Strand London UK WC2R 0LQ GPS: 51°30'47.64"N 0°8'28.443"W Copyright © 2025, London Theatre Direct